Effective Date: 17 July, 2025
Our website address is: http://yilogisticsgh.com.
Who We Are
Yi Logistics Ghana Ltd, also known as Yi Shipping, is a logistics company that offers the services (see About Us). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
By accessing our website or using our services, you agree to the terms outlined in this policy.
Information We Collect
We collect the following types of information when you interact with us:
a. Personal Information
- Full Name
- Contact Information (email, phone number, address)
- Business Name (if applicable)
- Identification documents (where required for customs or verification)
b. Order & Transaction Details
- Product pre-order information
- Shipping preferences
- Payment history
- Delivery and tracking details
c. Technical Information
- IP address
- Browser type
- Device information
- Pages visited on our site
- Cookies
How We Use Your Information
We use the information collected to:
- Process and fulfill your pre-orders and shipments
- Contact you regarding your orders or account
- Send shipping updates and confirmations
- Respond to customer service requests
- Improve our services and website functionality
- Comply with legal obligations and customs requirements
Sharing Your Information
We do not sell your personal information. If you request a password reset, your IP address will be included in the reset email. However, we may share your data with:
- Shipping partners and agents for order fulfillment
- Customs and regulatory bodies as required by law
- Third-party service providers (e.g. payment processors, warehouse management)
- Law enforcement agencies in cases of fraud or legal investigation
All third-party partners are obligated to handle your data securely and only for the intended purpose.
Data Security
We take appropriate technical and organizational measures to protect your information from loss, misuse, unauthorized access, or disclosure. These include:
- Secure website encryption (HTTPS)
- Access control on customer records
- Routine data backups and audits
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at yishipping.gh@gmail.com.
Data Retention
We retain your information for as long as necessary to:
- Complete the services you requested
- Comply with legal and regulatory obligations
- Resolve disputes and enforce our agreements
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies and Tracking Technologies
Our website may use cookies to:
- Improve your browsing experience
- Remember your preferences
- Track site usage and performance
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
You can control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before submitting any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of our services indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: yishipping.gh@gmail.com
Phone: +233534623340
Ghana Office: Behind GCB Kantamanto Branch, Accra
